The Landing: Dropped their customer service

The Landing
22 N Main St
New Hope, PA 18938
(215) 862-5711
http://www.landingrestaurant.com/

NHY Rating: 8 of 10 (restaurant only); 5 of 10 (bar)
Food: American
Serves: lunch and dinner
Price: Pricey
Ambiance: Small, yet contemporary on inside; outside is larger with nice patio area, overlooks Delaware

Comments: The restaurant of The Landing has a nice selection of foods, a bit pricey though...I was stuck with the thought several times that this food is a bit ordinary and not exactly worth my $28. I still wouldn't discount it though, the view is lovely and for the most part, the service is good. If you have to it toss around and desire an outdoor setting, the Landing is for you.

I also do not recommend The Landing if you have kids, the place is just too "restrictive." They are also minimalist when it comes to bathrooms. I have no idea what their capacity is but I would think with the indoor and outdoor, somewhere around 70. They have 2 private restrooms. That's it, just 2 individual restrooms.

As far as the bar area, I am completely disappointed. I am not sure who they have working there but the overall customer service and accommodation was entirely lacking. I went with a large group of women for a night out and we were completely soured by the staff not allowing us to move to a table that would fit us...thus, they lost a couple hundred dollars that night.

If you can't let us sit somewhere comfortable together, we don't want to be there. Way to go Landing. You really treat your patrons well. We almost felt like we were "sorry to have bothered you." Ridiculous too because it was a slow night. There were tons of tables right next to us but for some unGodly reason, we were not "allowed" to sit there.

Their bar tables fit no more than 4, so we were standing around in walkways amidst tons cobwebs radiating from their uncleanly bar area. Several of our pricey drinks were also made incorrectly and no justification from the bartender was made. I would NOT recommend anyone to visit The Landing just for a few drinks. Your scenery might be great but not worth the lack of customer service. As that is the case, next time we'll take our thermoses full of correctly made cosmos and relax on a nice bench next to the river for free.

To read other reviews that mention The Landing, click here. (Someone mentioned Pompous--not a bad descriptor I feel after THAT bar experience).