Update: Porterhouse Brewpub=poor service

Porterhouse Brewpub Restaurant
5775 Lower York Road
Lahaska, PA
215-794-9373
http://www.porterhousepub.com/index.html

NHY Rating: 1 of 10 (for bar only); 5 of 10 for restaurant
Food: American
Serves: lunch and dinner
Price: A little pricey. The bar menu alone starts with sandwiches and salads from $9-$15. Dining room menu from $20-32.
Ambiance: Downstairs had a nice brewpub feel. The room is open, comfortable and large. The upstairs is a more formal dining area with great views. The whole restaurant is smoke free.

Comments: Unfortunately another visit to this place lowers it score even further. I reviewed it back on 11/29/07 as well. I am lowering the score due to their obvious lack of customer service. Their wait staff has absolutely no "sense of urgency" and seem to walk around as if lost in a dreamland. I am basing this review not only on my new experience there but also that of a friend who was there a week ago and herself waited almost a half hour for a simple appetizer. When she asked about her food, not only was she NOT given an apology for their slow service but instead a look of disregard. I'm sorry folks, but that is just horrendous. Restaurants are a service industry and it's not like they are in short supply.

The other night some of my friends planned a gathering there and again, the bar staff worked like slugs. To make things even worse, 45 minutes before the bar was close began the process of cold shouldering the customers right out the door. It was 10:15 pm folks on a Saturday night. In my book, they need to change their name because brewpub they are not. They can consider themselves a glorified restaurant that tries to appear as though they cater to beer drinkers but I would say they cut that achievement short by not only not creating their own beer on site but also by not providing adequate bar service.